| 摘 要: 在很多社区，因为利益问题，居民、商家、物业三个群体之间会存在一些矛盾，物业服务也因此变得更 难开展。为此，物业服务企业可以牵头，通过微信公众平台，搭建一个社区生活服务平台，将社区居民、商家、物业的 资源进行整合，既提高了商家的生存、盈利能力，又给社区居民日常生活提供了便利，同时还可以帮助物业服务企业更 好地开展工作，实现三方共赢，最终形成一个良性的社区生活服务环境，具有现实意义和推广价值。 |
| 关键词: 物业服务；生活服务；微信公众号 |
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中图分类号: TP311.5
文献标识码: A
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| 基金项目: 福建省教育厅中青年教师教育科研项目“专家系统在物业管理中的应用研究”，项目编号：JA15732. |
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| Research on the Construction of the Community Life Service Platform in the Internet Plus Era |
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LIU Qinghua
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( Business Administration Department of Fujian Commercial College, Fuzhou 350012, China)
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| Abstract: There are some contradictions among the three groups of residents,merchants and property in many communities due to economic interests,and the property services also become more difficult to carry out.In order to solve these problems,the property service enterprises can take the lead and construct a community life service platform through the WeChat public platform,integrate the resources of community residents,merchants and property companies.It not only improves the survival and profitability of merchants,but also provides convenience to community residents.At the same time,it can help the property service enterprises to carry out their work better and achieve the win-win situation among the three parties.Finally,the construction of the platform helps construct a positive community life service environment.It has practical significance and promotion value. |
| Keywords: property service;life service;WeChat public platform |
